Privacy Policy

At Skyline Shades, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or using our services.

Information We Collect

When you interact with our website, we may collect the following information:

  • Personal details such as your name, email address, phone number, and address when you make an enquiry or request a quote.
  • Information related to your orders, preferences, and communication with us.
  • Technical data such as your IP address, browser type, device information, and browsing activity on our site.

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide product or service information.
  • Process orders, payments, and deliver products or services.
  • Improve our website, services, and customer experience.
  • Send updates, promotions, or offers (only if you have opted in).
  • Comply with legal obligations.

Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information only in the following situations:

  • With trusted service providers who help us operate our business (such as payment processors, delivery partners, or IT support).
  • When required by law, regulation, or legal process.
  • To protect the rights, safety, or property of Skyline Shades, our customers, or others.

Data Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no method of online transmission or storage is 100% secure, and we cannot guarantee complete security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly.

Your Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your personal data where legally possible.
  • Opt out of marketing communications at any time by following the unsubscribe link or contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.